Reliable Service Calls and Repairs in Canton, GA

Customer reported a loss of power to multiple kitchen outlets, including the GFCI receptacle protecting the circuit. We will perform a Level 1 electrical diagnostic to troubleshoot the circuit and identify the cause of the power loss. Once diagnosed, we will replace the existing GFCI receptacle with a new tamper-resistant GFCI device using the existing wiring to restore power and proper protection to the affected outlets. Upon completion, we will test the circuit and verify proper operation.

I replaced five owner-supplied receptacles, connecting them to the existing wiring. These were installed in the laundry area and one on the kitchen counter. Additionally, I replaced a damaged keyless light fixture in the basement. Each new component was securely installed and connected to the existing wiring. All installations were thoroughly tested to ensure they were fully functional before I left.

We installed new electrical wiring, wall switches, and fan-rated ceiling junction boxes in two basement areas. Sheetrock removal was necessary for access. In the dining room, we removed an existing light fixture and installed a chain-mounted chandelier. All electrical connections were made, and the fixture was secured. We tested all wiring and switches for proper operation, adhering to electrical codes and manufacturer requirements.

SurePoint Electric completed a comprehensive electrical upgrade, ensuring compliance with all relevant codes and industry standards. We reconfigured existing branch circuits in the main electrical panel, transferring designated circuits to the existing subpanel to create space for a new 240-volt circuit breaker. We installed a new 240-volt branch circuit for a point-of-use water heater beneath the sink, replacing the existing 30-amp, 120-volt unit with a 4500-watt, 240-volt model for safety and efficiency. Additionally, we installed concealed wiring in exterior-rated conduit to the rear patio area, and added a ceiling fan with an approved fan-rated electrical box. All new circuits and equipment were tested for proper operation before restoring the electrical system.

Upon arrival, I diagnosed a dryer that was not functioning correctly. Upon inspection, I discovered that the hot conductor had detached from the dryer receptacle. I stripped the conductor, formed a proper loop, and resecured the connection. I then inspected all receptacle connections, ensuring they were tight and secure. I tested the circuit at the breaker and confirmed it was supplying the correct voltage. I also verified proper voltage readings at the dryer receptacle with the dryer connected. Additionally, I identified that the dryer cord had been installed incorrectly. I corrected the cord installation and ensured everything was properly secured. After completing the repairs and testing, the dryer was operating correctly, and no further issues were found at the time of service. I hope we met your expectations. Please keep an eye out for the survey! Your feedback is appreciated.

I replaced the defective GFCI devices on the circuits supplying power to the overhead ceiling fans. After the replacement, I conducted a thorough test of the circuit to ensure it was functioning correctly. Once confirmed, I restored power to all the fan fixtures. I verified the proper operation and functionality of the restored circuit, ensuring the fans were working as intended. The job was completed with attention to safety and precision.

I began by inspecting the exterior GFCI receptacles that supply power to the overhead patio ceiling fans. Upon identifying the faulty GFCI devices, I carefully replaced them with new, high-quality units. After the replacement, I conducted a thorough test of the circuit to ensure that the new GFCIs were functioning correctly. Once the circuit was confirmed to be operational, I restored power to all the patio fan fixtures. I then verified the proper operation and functionality of each fan, ensuring they were running smoothly and efficiently. The job was completed with all systems operating as intended.

I carefully removed the old light fixture and installed a customer-supplied ceiling fan using the existing 120-volt switched lighting circuit. I ensured all electrical connections were secure and properly mounted the fan to the existing fan-rated junction box. I tested all fan speeds and light operation, confirming they functioned correctly. The ceiling fan was thoroughly inspected to ensure it was operating safely and as intended, providing the customer with a reliable and efficient installation.

I carefully removed the existing non-operational ceiling fan, ensuring all components were safely detached. Using a 12-foot ladder, I accessed the installation area securely. I then installed a new ceiling fan, ensuring all electrical connections were properly made and securely fastened. After completing the installation, I thoroughly tested the new fan to confirm it operated correctly, including checking the light function and various speed settings. The job was completed with attention to detail and safety, ensuring the new fan was fully functional.

I installed five white dimmable switches and relocated existing countertop receptacles from vertical to horizontal. Disposal wiring was moved to accommodate an air switch, and a dishwasher receptacle was added. Existing pendant lights were replaced with recessed canless can lights, and old can lights were swapped for new integrated LED versions. Five undercabinet lights were installed, along with a low voltage LED tape lighting system in cabinets and a new switch. Existing kitchen switches were moved to the opposite wall, and a single bronze receptacle was mounted on the island's end. A dedicated 20 amp circuit for the island microwave and a quad receptacle for the appliance garage were installed. New wiring was added to meet safety codes, including GFCI protection in the kitchen. Sheetrock removal was performed as needed.

Today, I installed two fan-rated boxes, one in the bedroom and one in the dining room. Additionally, I hung a chandelier in the dining room, a ceiling fan in the living room, and another chandelier in the informal dining area. A fan was also installed in the master bedroom. During the work, I identified a loose neutral and several master-slave switch concerns. I temporarily fixed a faulty three-way switch in the master bedroom. The living room light fixture was hung but did not function due to a potential transmitter issue. The customer refused to pay for the completed work.

The customer requested to reschedule their appointment to Monday. After reviewing the schedule, I found that Zach was unavailable. I informed the customer of this and dismissed the appointment. Before I could confirm the cancellation, the customer ended the call. I will follow up with the customer to address their scheduling needs and ensure their issue is resolved. My goal is to provide prompt and effective service to all customers.

We were urgently dispatched to address an electrical issue involving a burning wire in a barn. Upon arrival, we assessed the situation and identified the source of the problem. The wire was dangerously overheating, posing a significant fire risk. We promptly shut down the power supply to ensure safety. After a thorough inspection, we replaced the faulty wire with a new, high-quality one. We then restored the power, ensuring that the electrical system was functioning correctly and safely. Throughout the process, we maintained clear communication with the client, providing updates and reassurance. The job was completed efficiently, preventing potential damage and ensuring the safety of the property.

On August 10, we addressed an issue where the plumbing sewer had been excavated, causing damage to the landscape lights. Our team carefully assessed the situation, replaced the damaged sewer pipes, and restored the integrity of the plumbing system. Additionally, we replaced the affected landscape lights, ensuring they were securely installed and functioning properly. The project was completed efficiently, maintaining the aesthetic and functional aspects of the area.