Services -- Atlanta, GA
Reliable Service Calls and Repairs in Atlanta, GA
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Atlanta, GA at a glance
SurePoint Electric has completed 25 jobs in Atlanta, GA between August 2026 and October 2026.
The 7 customer reviews shown here average 4.9 out of 5.
The most recent job was on October 28, 2026.
SurePoint Electric has completed 84 jobs in Atlanta, GA in the last 12 months.
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- Alpharetta, GA (1)
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Job Locations and Reviews
The customer requested the replacement of two ivory slide dimmer switches and the reinstallation of a previously removed light fixture. I replaced the old dimmer switches with new ivory slide dimmer switches, ensuring they functioned correctly. I then reinstalled the light fixture, securing it properly and restoring its functionality. The work was completed as requested, with both the dimmer switches and light fixture operating correctly.
Upon receiving the customer's request, I began by replacing the two ivory slide dimmer switches. This involved carefully removing the existing switches and installing the new ones, ensuring they were securely connected and functioning properly. Next, I addressed the installation of the light fixture that had been removed during a previous visit. This required precise alignment and secure mounting to guarantee the fixture's stability and proper operation. The job was completed to the customer's satisfaction, with both the dimmer switches and the light fixture now fully operational.
Great service and immaculate workmanship.
Hey Jackson! Just wanted to say a big thank you for the awesome review you left on my Google profile. I really appreciate your kind words and the effort you put into it. It was a pleasure working with you on your outlet/circuit installation and I'm thrilled that you're happy with the outcome. I noticed you gave me a 4-star rating, which is fantastic! I'm just curious if there's anything specific that would have earned that last star. I'm always looking for ways to improve and provide the best service possible. Let me know if there's anything I can do to earn that fifth star! Thanks again for choosing me for your project and for taking the time to leave such a great review. If you ever need my help in the future or have any questions, feel free to reach out. Have a fantastic day! Best regards, SurePoint Electric
I installed a new 120-volt, 20-amp circuit for the bathroom, including new wiring and junction boxes. A GFCI-protected receptacle was added to power the towel warming rack and hair dryer. A single-pole GFCI circuit breaker was installed for extra ground fault protection. A Type 1 whole-home surge protection device was also added at the main panel to safeguard the electrical system and appliances. All work was performed according to electrical codes and tested for proper operation.
Professional well done job, on time, competive with pride of ownership.
Thank you, Jim, for taking the time to share your experience! We’re glad our team provided professional, timely service at a competitive price. Taking pride in our work means a lot to us, so we especially appreciate you recognizing it. Thank you for trusting SurePoint Electric with your project. We look forward to helping you with any future electrical needs!
I replaced the existing ITE main electrical panel and subpanel with upgraded versions, enhancing circuit capacity. The installation involved new compatible circuit breakers, precise wiring connections, and proper grounding and bonding. Whole-home surge protection was added to safeguard the system. Every step adhered to electrical codes, ensuring safety and efficiency. Post-installation, thorough testing confirmed the system's safe and proper operation.
The previously installed EV charger is not functioning. Findings / Work Performed: 1. EV Charger Diagnosis: I inspected the EV charger and found it overheating, with temperatures exceeding 110° on the control board. The customer contacted Georgia Power, who are sending a replacement unit. I scheduled a return trip to install the new unit at no extra charge once it arrives, expecting a quick installation. 2. Panel Labeling & Additional Finding: While labeling the panel, I noticed a switch arcing and tripping its breaker. This behavior was not observed with the old panel/breaker, indicating the previous breaker was defective, likely due to a previous lightning strike. With the new panel and breakers, the circuit now trips properly as designed. No other issues were found. In Summary: The EV charger was diagnosed with overheating on the control board. Georgia Power is supplying a replacement unit, which will be installed on a return visit at no additional charge. During panel labeling, an
Excellent service on a ceiling fan installation. The install turned out to be more complicated than anticipated due to old construction, but Colton and team handled it with ease. Great communication and on-time arrival. Thanks!
Upon arrival, I assessed the installation requirements for a ceiling fan. The customer-supplied box was unsuitable due to close stud spacing. I selected and installed a T-brace ceiling fan rated support box for adequate mounting. Following this, I installed the customer-supplied ceiling fan. The installation was completed successfully, ensuring the fan is securely mounted and ready for use.
A customer requested a change in the scheduled time for their service. I promptly communicated with them to find a new time slot that suited their availability. After confirming the new appointment, I ensured all necessary preparations were made for the rescheduled service. The customer appreciated the flexibility, and I was able to complete the job efficiently, maintaining a high standard of service.
Upon inspection, I identified that eight to ten outlets in the living room were non-functional. I began by checking the circuit breaker to ensure it hadn't tripped. After confirming the breaker was fine, I tested each outlet individually to pinpoint the exact number affected. I then inspected the wiring and connections, finding a loose connection in one outlet. I tightened the connections and tested all outlets again to ensure they were working properly. The living room outlets are now fully operational.
I successfully reconnected the security camera system to the new Wi-Fi network, ensuring a seamless transition. After reconfiguring the settings, I confirmed the camera's successful connection. I then conducted a thorough test of the entire system to verify that all cameras were functioning properly, capturing clear footage and providing real-time alerts. The system is now fully operational, providing the customer with enhanced security and peace of mind.
On the specified date, our team promptly addressed the issue with the malfunctioning breaker in the kitchen. Upon arrival, we conducted a thorough inspection to identify the root cause of the problem. After careful examination, we determined that the breaker had tripped due to an overload. We safely reset the breaker and ensured that all electrical connections were secure. To prevent future occurrences, we recommended upgrading the circuit to handle the kitchen's electrical demands more effectively. Our team provided a detailed explanation of the situation and the steps taken to resolve it, ensuring complete customer satisfaction.
On September 11, our team arrived promptly at 9 AM, following the client's request to call before arrival. We meticulously reviewed the private notes for specific details, ensuring we were fully prepared. The client had already obtained a quote, and our task was to execute the agreed-upon services. We began by assessing the area and discussing the project scope with the client. Throughout the day, we efficiently completed the tasks, maintaining clear communication and adhering to the outlined plan. Our goal was to ensure the client's satisfaction, and we achieved this by delivering high-quality work on time.
Alex, thank you for choosing SurePoint Electric! We appreciate your business and are glad you were pleased with our prompt response and fair pricing. Our team works hard to provide dependable electrical service and a smooth experience from start to finish. Thank you for sharing your feedback—we look forward to helping with your future electrical needs!
Upon arrival, I began diagnostics on the reported power loss affecting the fridge and microwave. Unfortunately, I lacked a circuit tracer, which would have helped narrow down the issue. The newly remodeled space suggested a potential hidden splice. Given the complexity, pricing may need reevaluation. The circuit restoration service included up to 90 minutes of work and basic repairs. However, any repair to a splice box or replacement of wiring was not covered in the original estimate.
I addressed lighting issues by installing junction boxes behind wafer lights and extending whips. A three-gang switch box was disassembled, reassembled, and reinstalled. The three-way switch was reconnected and tested. An open ceiling splice was identified and reconnected, restoring power to two lights. All lights and switches were tested, ensuring proper operation. All other connections were verified.
I assessed the electrical panel and identified two circuits protected by 20-amp breakers that needed to be changed to 15-amp breakers. I carefully removed the existing breakers and installed the appropriately sized 15-amp breakers. After the installation, I conducted thorough tests on both circuits to ensure they were functioning correctly and safely. The job was completed with precision and adherence to safety standards.
I recently completed a comprehensive home service project that involved extensive repairs and enhancements. The work included fixing structural issues, updating electrical systems, and improving the overall aesthetics of the space. I meticulously addressed each area, ensuring all tasks were completed to the highest standard. The project was a success, leaving the home safer, more functional, and visually appealing.
Upon inspection, I identified several issues with the existing wiring for the EV charger. The wiring was not up to the required safety standards, and there were potential hazards that needed immediate attention. I provided the homeowner with multiple options to correct the wiring, ensuring compliance with local electrical codes. The first option involved replacing the existing wiring entirely, which would guarantee safety and efficiency. The second option was a partial rewiring, focusing on the most critical areas. I explained the pros and cons of each option, helping the homeowner make an informed decision. Ultimately, we chose the most suitable solution, and I completed the necessary work to ensure the EV charger was safely and effectively installed.
This is the 2nd time we have used SurePoint. Zach was very knowledgeable and helpful in both jobs. He has replaced our circuit panel, installed outlets, and helped with wiring of existing switches. I highly recommend Zach and SurePoint Electric.
Quinton, thank you for choosing SurePoint a second time and for taking the time to share this review. We have enjoyed working with you on both visits, from replacing the panel to installing outlets and sorting out the switch wiring. I’m glad I could help, and I appreciate your recommendation. Please reach out anytime you need us!
Upon inspection, the switch controlling the lighting in the area was found to have a faulty wiring connection. I carefully disassembled the switch to identify the issue. The wiring was found to be loose and improperly connected. I meticulously reconnected the wires, ensuring a secure and reliable connection. After reassembling the switch, I tested the functionality to confirm that the lighting was operating correctly. The switch now functions as intended, providing consistent and reliable control over the lighting in the area.
I successfully installed a Google Nest Floodlight, ensuring optimal lighting for the exterior area. The installation process began with a thorough assessment of the area to determine the best placement for the floodlight. I then mounted the floodlight securely, ensuring it was level and stable. Following this, I connected the wiring to the existing power source, making sure all connections were secure and weatherproof. The floodlight was configured with the Google Home app, allowing for easy control and customization of lighting settings. The entire process was completed efficiently, with the final product providing enhanced security and visibility. The total cost was approximately $204, which included all necessary materials and labor.
Upon inspection, I identified an issue with an improperly terminated connection in a receptacle. The connection was not properly linked to the device, which was causing a power disruption. I carefully examined the wiring and identified the loose connection. After ensuring safety protocols were followed, I meticulously re-terminated the connection, ensuring it was securely fastened to the device. This action restored the integrity of the circuit, allowing power to flow correctly. The device was then tested to confirm that the power was restored and functioning as intended.
Today, I installed a dedicated receptacle for the customer’s bandsaw and extended power to a surface-mounted box for a garden/security camera light. The bandsaw receptacle was installed directly below the existing electrical panel, with wiring extended from a GFCI-protected receptacle on the back wall of the garage. During the inspection, I identified damage on the electrical panel’s bus bar, consistent with a power surge or possible lightning strike. Due to this, I recommend replacing the existing panel and all breakers with a new 42/64-space panel. The customer plans to revisit the panel replacement after their upcoming trip.
Upon receiving the service request, I promptly contacted the customer to provide an estimated time of arrival. As I approached the premises, I reached out again to ensure the customer was ready for my arrival. Upon arrival, the customer met me at the gate, following the pre-arranged instructions, and granted me access to the property. This seamless coordination ensured a smooth and efficient service delivery, reflecting our commitment to customer satisfaction and operational excellence.
I was contacted to install an outlet for a copier. The client, Kenneth Timmons, requested this service and payment was to be made via credit card. Upon arrival, I assessed the area where the copier would be placed and determined the best location for the new outlet. I then proceeded to install the outlet, ensuring it was securely mounted and properly wired to meet safety standards. The installation was completed efficiently, and I verified that the outlet functioned correctly with the copier. Kenneth was satisfied with the work, and the copier is now ready for use.
Upon arrival, I conducted a thorough circuit diagnostics to identify the cause of the lost/open neutral condition affecting the ceiling fan and bathroom lighting. The diagnostics pinpointed an open neutral connection at a receptacle behind a large dresser. Repairs involved replacing the defective receptacle and correcting the wiring. Additionally, I replaced a receptacle near the TV, two switches near the bedroom entry, and corrected loose wiring at the bathroom switch. After restoring proper neutral continuity, I tested all affected areas, ensuring the ceiling fan, lighting, and receptacles were fully operational.
We completed a comprehensive electrical upgrade, including panel relocation, surge protection, grounding, switch/receptacle replacement, circuit diagnostics, and EV charging circuit installation. The existing panel was removed and a new UL-listed load center was installed in the designated location. Branch circuits were extended and reconnected, and new breakers were installed. A whole-home surge protection system was added for enhanced equipment protection. The grounding electrode system was upgraded, and all switches and receptacles were replaced. Circuit diagnostics identified and repaired power loss issues. A dedicated 120-volt EV charging circuit was installed outdoors. All work was inspected and tested for proper operation.
We completed a comprehensive electrical upgrade, including relocating the main panel from the stairwell to a designated closet. We installed a new UL-listed load center, extended wiring, and added new breakers. A whole-home surge protection system was installed for enhanced protection. The grounding electrode system was upgraded, and all switches and receptacles were replaced with GFCI protection where needed. Circuit diagnostics restored power to the kitchen vent hood and rear room light. A dedicated 120-volt EV charging circuit was installed outdoors. All new equipment and repairs were inspected and tested for proper operation.
Professional and competent
I had an outstanding experience with Surepoint Electric. The technicians, Zach and Mitchell, were exceptional from start to finish. They arrived on time, were professional, courteous, and took the time to explain the work they were performing. Their attention to detail, technical expertise, and commitment to quality were evident throughout the entire job. They worked efficiently, kept the work area clean, and made sure everything was completed safely and to the highest standard. It’s refreshing to work with technicians who truly take pride in their craft. I highly recommend Surepoint Electric, especially Zach and Mitchell, to anyone looking for reliable, knowledgeable, and professional electrical service. Thank you both for a job exceptionally well done!
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