Our Service Areas

Today, I evaluated an issue with an EV charger that was not charging at the expected rate after a recent receptacle replacement by a handyman. The customer opted for information on the best long-term solution rather than immediate diagnostic testing or repairs. I recommended upgrading to a hardwired Level 2 wall-mounted EV charger, which would replace the existing receptacle system. This upgrade offers faster, more reliable charging, and if the charger includes internal GFCI protection, a separate GFCI breaker is unnecessary, reducing costs. I suggested installing a dedicated 50-amp circuit from the GE electrical panel to the new charger, ensuring optimal performance and reliability.

I completed a comprehensive electrical service upgrade to enhance safety, reliability, and compliance with current codes. This involved removing and replacing the existing meter enclosure with a new, code-compliant meter socket and exterior emergency/service disconnect assembly. New service entrance conductors were installed from the meter to the interior electrical panel. The old load center was replaced with a new UL-listed unit, and all circuit breakers were updated to UL-listed models. Branch circuits were transferred, identified, and verified for proper terminations. AFCI protection was added to applicable 120-volt circuits, and a Type 2 whole-house surge protection device was installed. The grounding electrode system was upgraded, and all necessary grounding and bonding components were installed. All work included labor, materials, permit procurement, utility coordination, and final inspections.

We installed a 100-amp subpanel to enhance circuit capacity, ensuring all terminations, labeling, and testing met safety and code standards. We extended branch circuits to add two back-to-back receptacles, a single receptacle over a door, and dedicated circuits for the refrigerator, electric range, and microwave. A small appliance circuit with a GFCI receptacle was also installed, along with new receptacles for the sump pump and exhaust fans/lights in the toilet and shower areas. Vanity lighting and a ceiling fan were added, and a movie theater light fixture was installed. Ten recessed LED lights were installed in the kitchen, and new switch locations were created for various fixtures. Finally, three Type 1 surge protectors were installed to safeguard the electrical system.

Upon arrival, I assessed the service attachment eye bolt and found it inadequately secured to the exterior trim, primarily supported by finish nails instead of the structural framing. This setup was insufficient to safely bear the mechanical load of the overhead service drop, risking detachment under normal tension or additional stress. I installed a new eye bolt approximately 5 inches above the original position, ensuring it was firmly anchored into multiple wall studs for a robust attachment. The new installation is now ready for the utility to reconnect the overhead service. I recommend repairing and properly securing the exterior trim around the previous attachment location before the utility reconnects power.

I visited the customer's location to address an issue with a fluorescent light fixture that was not functioning. The customer was aware of a diagnostic charge starting at $189.00. Upon arrival, I conducted a thorough inspection of the fixture, identified the problem, and provided a detailed explanation of the issue. I then proceeded with the necessary repairs to restore the fixture's functionality. The customer was satisfied with the service provided.

I successfully installed a new switch to enhance control over the lighting in the area. The previous setup had issues with flickering lights, which I addressed by inspecting the wiring and connections. After identifying the faulty components, I replaced them with high-quality parts to ensure stable and reliable lighting. The installation was completed efficiently, and the lights now operate smoothly without any flickering. This improvement not only enhances the functionality but also contributes to a safer environment.

I installed two new exterior wall sconces on each side of the entry door. Since no junction boxes were present, I extended the existing front entry light circuit, installed two code-compliant junction boxes, and completed all necessary wiring. I connected the sconces to the existing switch, ensuring all three fixtures operate together. This involved precise wiring, secure fixture attachment, and thorough testing to verify proper operation, all in compliance with current NEC standards.

I completed a project involving the installation and repair of several electrical outlets and outdoor lighting fixtures. The work included diagnosing and fixing issues with three electrical outlets, two of which were inside the premises and one outside. Additionally, I addressed problems with some outdoor lighting, ensuring they functioned properly. The outlets were tested for proper voltage and functionality, while the outdoor lights were checked for brightness and operational status. All work was performed efficiently to ensure safety and compliance with electrical standards.

SurePoint Electric completed the electrical scope for a residential kitchen remodel, adhering to electrical codes and standards. Tasks included installing new junction boxes, relocating branch circuit wiring, and adding dedicated receptacles for the dishwasher and garbage disposal. Three USB/USB-C combination receptacles were installed, along with a concealed power strip for kitchen island appliances. Wiring was adjusted for the Sub-Zero refrigerator and LED under-cabinet lighting, including a smart switch system. Two additional 20 amp circuits were added for the microwave and warming drawer. All installations were tested for proper operation and safety.

I addressed several electrical and lighting issues. Two outlets were malfunctioning and required repair. I inspected and fixed the wiring to ensure they functioned properly. Additionally, a ceiling light was showing signs of instability and was at risk of falling. I secured it firmly to prevent any potential hazards. Furthermore, I installed a ceiling fan in the bathroom. This involved mounting the fan, connecting the wiring, and ensuring it operated smoothly. The installation enhanced the room's ventilation and aesthetics.

I installed a dedicated 30 amp 240 volt circuit for the dryer, ensuring it met all safety standards and specifications. Additionally, I set up a dedicated 20 amp 120 volt circuit for the washer, providing a reliable power source. The doorbell was relocated to the front door, including a new video doorbell transformer and chime kit for enhanced functionality. A receptacle in the foyer was moved to accommodate a bookshelf, and a dedicated 15 amp 120 volt circuit was installed for general use. A new dedicated circuit was added for the freezer receptacle in the basement mechanical room. The bathroom exhaust fan in the basement bath was replaced, ensuring optimal ventilation. Note that any necessary sheetrock removal for installation repairs was not included in the service.

I installed two Arc Fault receptacles, securely connecting them to the existing wiring. One was mounted on the wall behind the desk, and the other was positioned above the desk area to ensure comprehensive coverage. Additionally, I installed a Type 1 surge protection device to safeguard the electrical system from potential surges. To further protect against stray voltage during storm events, I installed a ground/lightning rod. These installations collectively enhance the safety and reliability of the sensitive electronic equipment, ensuring it remains protected from electrical disturbances and potential damage.

I addressed the intermittent flickering of the recessed lights in the kitchen by inspecting the fixtures and connections. After identifying loose wiring and a faulty dimmer switch, I replaced the faulty components and ensured all connections were secure. Additionally, I diagnosed the ground-fault outlet by testing its functionality and found a tripped circuit. I reset the circuit and confirmed the outlet was working correctly, ensuring safety and reliability in the kitchen.

I conducted a thorough electrical diagnostic to identify the cause of power loss in an exterior receptacle circuit. Using systematic troubleshooting, I discovered an improperly terminated conductor in the utility closet, which was interrupting power. Further testing revealed that the existing GFCI receptacle had failed internally, preventing proper voltage supply through the load-side terminals and affecting downstream devices. I corrected the loose connection, removed the defective GFCI receptacle, and installed a new, code-compliant device. I verified the line and load wiring, restored power to the circuit, and performed operational testing to ensure proper voltage, GFCI functionality, and overall circuit operation. All electrical components were tested and confirmed to be operating safely and as intended. The work area was cleaned, and the electrical system was left in good working condition.

Upon arrival, we identified two wiring issues that were not installed correctly, leading to malfunctioning light switches. The first issue involved a loose connection in the wiring, which was promptly secured. The second issue was a misaligned switch, which we adjusted to ensure proper functionality. Both adjustments were straightforward and required minimal effort. After the corrections, we tested the light switches to confirm they were operating correctly. The job was completed efficiently, ensuring the lighting system functions as intended.

Upon completing diagnostic testing, a burnt and damaged section of the electrical wiring feeding the well pump was identified as the cause of the circuit breaker repeatedly tripping. This fault condition was preventing normal operation of the well pump. The repair involved locating and removing the damaged wiring section, replacing it with new, properly sized wiring. An outdoor-rated waterproof splice kit was installed to reconnect the conductors, ensuring a sealed, moisture-resistant connection. All splice connections were mechanically secured and protected against water intrusion. Power was restored, and operational testing confirmed proper voltage and normal equipment operation, with the circuit breaker no longer tripping. The work area was cleaned, and the electrical system was verified to be functioning safely.

We carefully removed the old chandelier, which was positioned about 18 feet above the floor. After ensuring all safety protocols were followed, we installed the customer-supplied chandelier. This involved precise electrical connections, secure mounting of the fixture, and verifying proper support. We also checked the chandelier's operation to confirm it functions correctly. The job was completed with attention to detail, ensuring the new chandelier is both safe and operational.

Upon completing the troubleshooting, I identified two potential causes for the intermittent AFCI breaker trip. First, non-dimmable LED bulbs on the dimmer switch may be incompatible, leading to issues. Second, the bathroom exhaust fan's blower motor might be producing a small intermittent arc during operation, triggering the AFCI breaker. To pinpoint the exact cause, I recommend replacing the bulbs with dimmable LED bulbs and evaluating the fan motor under load. These steps will ensure a precise diagnosis and effective resolution of the issue.

I successfully replaced the existing exit signs in the retail store with new ones. The process involved removing the old signs, ensuring the wiring was properly disconnected, and installing the new signs in their place. I double-checked the functionality of each new sign to confirm they were working correctly. The job was completed efficiently, ensuring the store met safety regulations.

I removed two exterior wall sconces and rewired the lighting circuit to bypass the existing photocell. This change allows the lights to be manually controlled via an interior switch. Additionally, I replaced a broken smoke detector with a customer-supplied unit. After completing the work, I tested and verified that both the lighting and smoke detection systems were functioning correctly.

We recently completed a comprehensive electrical upgrade for a residential property. The project included installing 16 four-inch can lights in the four upstairs bedrooms, six six-inch can lights in the living room, and two over-stair hallway lights. Additionally, we installed three ceiling fans in specified rooms. We also addressed a double-tapped breaker issue and switched over a few outlets. The work was performed with attention to detail and adherence to safety standards. We are available starting August 3rd and can provide an estimated cost upon request.

I conducted a thorough inspection of the electrical panel due to customer concerns about the circuit breakers. The inspection revealed a burnt bus bar beneath the main breaker, rendering the panel unsafe. Replacing individual breakers wouldn't resolve the issue. I recommended replacing the entire panel with a new, code-compliant load center and properly sized circuit breakers. All new breaker terminations were completed according to current NEC standards to ensure a safe and reliable electrical system.

Today, I installed a new 20-amp branch circuit for the mini-split system in the detached garage. The circuit was routed from the electrical panel to the outdoor disconnect, adhering to all relevant electrical codes. A new flexible liquid-tight whip was installed between the disconnect and the mini-split condenser. After completing all electrical connections, the circuit was energized and tested for proper operation. The mini-split system is now fully functional, providing cold air at the indoor unit. The installation was completed neatly and professionally, ensuring safe and designed operation.

I completed electrical repairs, restoring all affected outlets. A new 220/240-volt double-pole and a 120-volt single-pole circuit breaker were installed, properly connected to branch circuits and bus bars. Wire sizing and terminations were verified. The panel was inspected, ensuring all connections were secure. Circuits were diagnosed, and repairs restored power to outlets. All circuits were tested post-repair, ensuring safe and proper operation.

I installed three new 120-volt circuit extensions for Ring security cameras, routing new wiring from the nearest power source and ensuring compliance with electrical codes. I also installed a customer-supplied dining room light fixture, securely mounting it and verifying its safe operation. In the bathroom, I replaced the existing light fixture with a customer-supplied one, completing all wiring connections and testing for proper function. Additionally, I extended a circuit for a dining room chandelier, installed a new junction box, and added an outdoor receptacle circuit with a weather-resistant GFCI receptacle. I installed a customer-supplied outdoor ceiling fan and a Ring Alarm System, configuring all devices and verifying system operation. Lastly, I replaced the existing doorbell with a customer-supplied Ring Video Doorbell and installed a new doorbell transformer to support it.